Return Policy

We want you to be happy with your Efloors.com purchase!

We at Efloors.com are always willing to do anything to satisfy a customer. If for any reason you are unhappy with your purchase from Efloors.com, the following terms and conditions apply to proceeding with a return.

All returns require a Return Authorization Number (RA). Customers must contact Efloors.com at 1-888-522-5456 to obtain a Return Authorization Number within 14 days of receiving the order. 14 days after the date of delivery, the order is considered closed and a return cannot be authorized.

Items must be returned in new and unused condition. Credit will not be issued for any opened merchandise.

NOTE: We can accept a return on four cartons or more. Efloors.com cannot authorize a return on less than four cartons of any flooring.

Bulk Items: Product must be returned in the original container with all individual items unopened.

For More Information See:

Refund Policy
How to Return an Item
Non-Returnable Items
Cancelled Orders
Receiving and Inspecting Your Delivery